# Privacy Policy Last updated: August 10, 2025 This Privacy Policy explains how we collect, use, and protect your personal information when you install or use the **Dosty Preorder & Presale** app for your Shopify store. ### 1. Information We Collect When you install and use our app, we may collect the following information: * **From your Shopify account**: store name, store email address, order details, preorder product details, and related settings. * **Additional information**: customer name, customer email address, location (if required for notifications or support), preorder configuration data. ### 2. How We Use Your Information We use your information to: * Provide and operate the preorder functionality. * Send notifications (e.g., reminders for remaining payment, product availability updates). * Offer technical support, troubleshoot issues, and deliver product updates. * Improve our app features and user experience. ### 3. Sharing Your Information We respect your privacy. We: * **Do not** sell, rent, or trade your personal information to third parties. * May share limited information with trusted third-party service providers only as needed to operate the app (for example: payment processors, email delivery services), or to comply with legal obligations. ### 4. Data Retention & Security We retain your information for up to **1 year** after you uninstall the app or request deletion, unless otherwise required by law. We implement industry-standard security measures (such as encryption and access controls) to protect your data. However, no method of transmission or storage is 100% secure. ### 5. Your Rights You have the right to: * Request the deletion of your data at any time. * Request a copy of the data we hold about you. * Withdraw consent for data processing, where applicable. ### 6. International Transfers Our services may involve transferring and storing your data in servers located in countries other than your own. When we transfer data internationally, we take steps to ensure that your information receives an adequate level of protection. ### 7. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page and will take effect immediately unless otherwise stated. ### 8. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at: **Email:** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://dotsy.gitbook.io/preorder-app/others/privacy-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.